000 | 00546 a2200169 4500 | ||
---|---|---|---|
035 | _a(janium)280486 | ||
005 | 20221116063605.0 | ||
998 |
_aPT23 _b20130527 _cBGISRAEL _d20131023 _zjanium |
||
008 | 130527s2012 mx p g 000 0 spa u | ||
020 | _a978-607-17-0968-4 | ||
082 | 0 | 4 | _a658.81 H529c |
100 | 1 | _aHeppell, Michael | |
245 | 0 | 0 |
_aCómo otorgar un servicio excepcional : _bservicio de cinco estrellas / _cMichael Heppell |
260 |
_aMéxico : _bTrillas, _c2012 |
||
300 |
_a231 p. : _bil. |
||
650 | 4 |
_aNEGOCIOS _xADMINISTRACIÓN |
|
999 |
_c265238 _d265238 |