Valor emocional en el servicio : estrategias para crear, conservar y fortalecer las relaciones con sus clientes / Janelle Barlow, Dianna Maul, coaut.
Publication details: México : Grupo Patria Cultural : Compañía Editorial Continental, 2003Description: xxii , 345 pISBN:- 970-24-0480-0
- 658.81 B258v
| Item type | Current library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Libro | Biblioteca General | Acervo General | 658.81 B258v | 1 | Available | 05-0243 |
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