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Cómo medir la satisfacción del cliente /

Hill, Nigel

Cómo medir la satisfacción del cliente / Nigel Hill, John Brierley, Rob MacDougall. - México : Panorama, 2001 - 171 p.

ISBN: 968-38-1046-2

Subjects--Topical Terms:
MERCADOTECNIA
ADMINISTRACION DE EMPRESAS

Dewey Class. No.: 658.8 H648c

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