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Cómo otorgar un servicio excepcional : servicio de cinco estrellas /

Heppell, Michael

Cómo otorgar un servicio excepcional : servicio de cinco estrellas / Michael Heppell - México : Trillas, 2012 - 231 p. : il.

ISBN: 978-607-17-0968-4

Subjects--Topical Terms:
NEGOCIOS--ADMINISTRACIÓN

Dewey Class. No.: 658.81 H529c

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